Delivery Options

We partner with trusted carriers to ensure your Jenelo pieces arrive in perfect condition.

• Standard Delivery: 3–7 business days within Nigeria
• Express Delivery: 1–3 business days within Nigeria
• International Delivery: 7–14 business days (varies by country)

Order Processing

Orders are processed within 24–48 hours. You will receive an email confirmation and tracking link once your order is shipped.

Packaging & Care

Each order is carefully packaged to preserve quality and style. Luxury packaging ensures your shopping experience is as elegant as the items you receive.

Shipping Costs

Shipping fees are calculated at checkout based on your location and chosen delivery method. Free standard shipping on orders over ₦50,000.

Lost or Delayed Shipments

In rare cases of delay or loss, contact support@jeneloluxcollections.shop with your order number. We will promptly resolve the issue.

Last Updated: March 2026