Shipping Methods & Timing

We offer fast and secure shipping across Nigeria and selected international locations. Our delivery partners ensure your Jenelo pieces arrive in pristine condition.

• Standard Delivery: 3–7 business days within Nigeria
• Express Delivery: 1–3 business days within Nigeria
• International Shipping: 7–14 business days (varies by country)

Shipping Fees

Shipping costs are calculated at checkout based on your location, package weight, and selected delivery method. Enjoy free standard shipping on orders over ₦50,000.

Order Processing

Orders are processed within 24–48 hours (excluding weekends and holidays). You will receive an email confirmation and tracking number once your order ships.

Delayed or Lost Shipments

While we work with trusted carriers, delays may occur due to weather, customs, or unforeseen circumstances. Contact support@jeneloluxcollections.shop for immediate assistance if your package is delayed or lost.

Shipping Restrictions

Some items may not be shipped internationally due to customs regulations or product restrictions. These limitations will be clearly indicated on the product page.

Last Updated: March 2026